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Terms & Conditions

Introduction's service (“Service”) is provided by Sceneuno Limited. ("Sceneuno"). By using our Service, you are agreeing to Sceneuno’s Terms of Service (“Terms”) and certify that you are over the age of 13. If you are using the Service on behalf of an organisation or entity (“Organisation”), then you are agreeing to these Terms on behalf of the Organisation. In that case, “you” and “your” may refer to the Organisation. Please read these terms carefully before start using our Service.

From time to time, Sceneuno may modify existing terms and/or update these terms with additional terms that apply to the Service. For example, Sceneuno may modify existing terms to reflect any mandatory changes to the law. You should check the terms regularly to keep informed. Sceneuno will also post notice of modification to these Terms on this page or via the email address you registered with us. Note, changes will not apply retroactively and will become effective thirty (30) days after they are posted on our website. Changes addressing new functions for the Service or changes made for legal reasons may be effective immediately. You should discontinue your use of our Service if you do not agree with updated/modified Terms.

Sceneuno’s privacy policy explains how we treat your personal data and protect your privacy when using our Service. By using our Service, you automatically agree to our privacy policy and Sceneuno can use such data in accordance with its privacy policy.


Your Content in Our Service

Our service allows you to upload, download and store content, including but not limited to, information, text, graphics, videos, audios, or other material (“Content”). You retain ownership of any intellectual property rights that you hold in that Content. When you upload, store, send or receive Content to or through our Service, you give Sceneuno and its service partners a worldwide license to host, store, upload and download this Content and only for the purpose of providing Service strictly to you and your use of the Content. We reserve our right at all times, but are not obligated, to remove or refuse to distribute any Content through the Service including your Content.


Software in Our Service

Sceneuno gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided by Sceneuno as part of the Service. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of the software, unless local laws prohibit those restrictions or you have our written permission.


Modifying and Terminating Our Service

Sceneuno may add or remove functionalities or features in the normal course of improving, changing, and/or updating the Service. We may also suspend or stop our Service with at least thirty (30) days notice prior to the complete shutdown of our Service.

You can choose to stop using our Service at will. We may also stop providing Service to you, or add or create new limitations to our Service at any time as detailed in the Terms.



You may create a text hyperlink to the Site, provided such link does not portray Sceneuno or any of its Products or Services in a false, misleading, derogatory or otherwise defamatory manner. This limited right may be revoked by Sceneuno at any time. You may not frame the Site or utilize framing techniques to enclose the Site, Sceneuno Materials, Sceneuno Marks or other proprietary information without Sceneuno's express prior written consent. You may frame the site where you have been given permission within the Service, such as when we have given you instructions to embed your Virtual Tours into your own site.


Using Our Service

You must follow any policies made available to you within the Service. You may only use our Service as permitted by law. Sceneuno may investigate and/or suspend or terminate our Service to you at any time if we find your use of our Service violates the Terms and/or any policies.

Using our Service does not grant you ownership of any intellectual property rights in our Service or the content you may have access to. You may not use any copyrighted content in our Service unless you obtain permission from the content owner and/or are otherwise permitted by law. The Terms do not grant you the right to use any branding or logos used in our Service. Our Service may display some logos, trademarks, or branding materials that is not the property of Sceneuno. These types of content are the sole responsibility of the entity that makes it available.

You must not abuse and/or misuse our Service, including but not limited to, doing the following things:

  • Using the Service for any unlawful purposes or activities

  • Uploading any content to the Service in violation of any applicable law, including but not limited to, intellectual property laws and publicity laws

  • Upload any content that is defamatory, obscene, pornographic, indecent, lewd, sexually suggestive, hateful, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable or harmful, including without limitation: Photos, Videos or other User Content containing nudity that would be unacceptable in a public museum where minors visit

  • Sending unsolicited promotions or advertisements

  • Accessing or tampering with the Service’s server systems

  • Interfering with or disrupting the access of any user, host, or network

  • Abusing or submitting excessively frequent requests to the Service via the API

Sceneuno, in its sole discretion, will determine abuse and/or misuse of our Service


Account Security

You are solely responsible for maintaining the confidentiality of the passwords associated with your account and for restricting access to your passwords and physical access to your computer while logged into the Services. You accept responsibility for all activities that occur under your user account.

User Content that you post, upload or otherwise make available via the Services may be accessed, used and downloaded by other Sceneuno users. You understand and acknowledge that any User Content contained in public areas of the Services is accessible to the public and could be accessed, downloaded, indexed, archived, linked to and republished by others including, without limitation, appearing on other websites and in search engine results. Sceneuno provides security options and settings for your content available in the individual content settings section of user account, including the ability for you to designate certain portions of your account as private.

We use commercially reasonable security measures to protect your account and User Content consistent with your Account Settings. We cannot, however, guarantee absolute security of your account, your User Content or the Registration Data we collect, and we cannot promise that our security measures will prevent third party "hackers" from illegally accessing the Services or their contents. Sceneuno is not responsible or liable for any third party access to or use of the User Content you post or your Registration Data. You are encouraged to read, understand and use the security settings and mechanisms in your Account Settings to manage how your User Content is accessed and used by the public and other users of the Services. You agree to immediately notify Sceneuno of any unauthorized use of your account or passwords or any other breach of security, and you accept all risks of unauthorized access to the Registration Data, User Content and any other information you provide to Sceneuno.


Paid Subscription Service and Payment

You may choose our PAYG Service or Paid Subscription Service ("Premium Services") which automatically renews at the end of your billing period depending on your need. You can upgrade from PAYG Service to Premium Services at any time by following instructions on our pricing page (“Pricing”).

You will be charged with the amount shown on Pricing before you can access Premium Services. All prices shown on Pricing are inclusive of any applicable sales taxes, levies, value-added taxes, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies, or duties (except for E.U. Customers, where the Euro pricing includes mandatory E.U. VAT charges).


Limited Liability for Our Service

To the maximum extent permitted by law, the service is available “as is”. You expressly understand and agree that:

When permitted by law, Sceneuno and its service partners, licensors, employees, agents will not be responsible for any lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages under any circumstances.

Your use and/or purchase of service are all at your sole risk. The service is provided on an “as is” basis.

Sceneuno does not warrant that:

  • The service will meet all of your requirements at all times;

  • The service will be error-free and all errors in the service will be corrected;

  • The service will be uninterrupted.

  • All content downloaded, uploaded and/or otherwise obtained through the use of the service is done at your own discretion and risk and you are solely responsible for any damage to your computer equipment or devices, including but not limited to, laptop computers, desktop computer, tablets, smartphones and smartwatches, or any data loss resulting from download or use of any such above mentioned material.


Information gathering and usage

When registering for Sceneuno we ask for information such as your name and email address. Your information is only used internally and won’t be shared with others.



We use cookies to track whether you are logged into the website and which account you are logged into. By signing up to our services you agree to the use of these cookies.

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